SHIPPING, PICKUP, & DELIVERY
Shipping wine is expensive. However, we think it's a bummer when you order a bunch of good wine then get hit with a huge shipping bill. Because of this, we've decided to cover half of the shipping costs of all orders of 3-bottles or over. So, the shipping prices that you see at checkout are actually half of the actual cost. Yes, we take a hit here, BUT if that means that we can get you quality vino a bit more affordably, then so be it!
Also, at this time we only ship to California, Oregon, Washington, Nevada, Arizona, Utah, New Mexico (sorry New York friends!). For now we're a small specialty business, but we hope to expand in the near(ish) future :)
We ship 2 times per week, so yes, you may have to wait a couple of extra days. We say that it's worth the wait!
For all shipping, you do need to be there and you will be asked to provide your driver's license when the carrier arrives. Our delivery company will make 3 attempts and if they are unable to make the delivery (you're not there to receive the delivery), the shipment will be returned to us - at this point we can either offer a refund (minus the shipping cost) OR we can schedule another delivery (but you will have to pay for shipping again unfortunately).
You're welcome to come pick up your order at our space in Silver Lake, Los Angeles. We will be in touch within 24-36 hours of your order with info on picking up. We will ask you to provide your driver's license when we arrive.
We deliver locally 2x per week for $5 per order with a 3-bottle minimum. Our delivery radius is within 8 miles of downtown Los Angeles only. You can specify that you'd like local delivery after inputting your address in the checkout process. We will ask you to provide your driver's license when we arrive.